Common questions

Which charger is compatible with your Flowlife product is specified in the manual. You can also check directly on most parts of the product, where the required voltage and amperage are indicated.      

Flowguns are a versatile device that can reliably assist in your workout or daily routine. You can use it in various contexts; it's perfect before exercising to warm up your muscles and after exercising to promote recovery. Moreover, it can be effective in relieving muscle pain and tension-related discomfort, such as stress or other issues. Massage with the Flowgun can also contribute to increasing muscle flexibility! You can find all our Flowguns Here!

You can reach us via email or through our contact form. For faster assistance, please use the contact form. If you contact us during the weekend, you will receive a response on the next business day

Yes, they do: * Flowguns: 10 minutes * Flowpillow: 15 minutes * Flowfeet: 15 minutes * Flowpression: 10-90 minutes

Neck stiffness is a condition of muscle cramping in the neck that restricts movement, making it difficult to turn the head or bend it around.  To alleviate neck stiffness, the first step is to try to move. While it may seem challenging and feel painful, movement promotes blood circulation. This, in turn, helps to release tension and relax the cramped muscle. Additionally, massaging the affected area can increase blood circulation and provide further relief. The use of heat can also be effective in relieving neck stiffness. Flowpillow heat is a good match, you can find it here! 

The sound you are likely hearing is most probably attributed to a friction noise, a sound resulting from the massage heads sticking to the casing. This can be easily addressed by opening the casing and applying a lubricant to the white fabric surface. Doing so will effectively reduce friction and eliminate the noise. You may use substances like candle wax or even gently rub with some solid soap for this purpose. Your device should operate more quietly and smoothly after following these steps. If you encounter any challenges, feel free to reach out for further assistance.

We recommend that this product be used in a seated position. For a more intense treatment, it is ideal to use it in a chair with an adjustable backrest, allowing for increased pressure against the massage nodes. It is also possible to use the product while lying down, but it is of utmost importance to ensure proper positioning to prevent the massage from applying pressure directly to the vertebral bones of the spine.

No, this device must be connected in order to be used.  

If you are interested in collaborating with us, you are very welcome to send an email to hello@flowlife.com. From there, we will make sure your inquiry is directed to the right person in our team depending on the type of collaboration.

Yes, this is a possibility. Muscle soreness after a massage can be the result of muscles working in a way they are not accustomed to, or specific trigger points and tensions being addressed during the session. It is a normal reaction and tends to be mild and temporary. 

In today’s world, we spend countless hours in front of screens, under bright indoor lighting, or surrounded by artificial environments. This exposes our eyes to high and often unbalanced levels of blue and green light, which can lead to eye strain, headaches, reduced concentration, and mental fatigue – especially for those who are sensitive to light or unaccustomed to extended screen time. Flowglasses Day Sync, equipped with yellow lenses, are designed to serve as a gentle and preventive layer of protection for your eyes and brain during daytime. WHY YELLOW LENSES? Unlike red lenses designed for evening use, yellow lenses provide a milder filter that reduces excess exposure to blue and green light without blocking it completely. This makes them ideal for daytime use – such as when working at a computer, being indoors under strong LED lighting, or engaging in visually demanding tasks. The effects may include: * Reduced risk of headaches and eye fatigue * Less strain on the brain’s cognitive system * Improved focus and visual comfort * A more relaxed and energy-efficient visual experience over time HOW FLOWGLASSES DAY SYNC WORK The yellow lenses: * Filter out a large portion of blue and green light, helping to normalize and soften overall light levels * Provide a warmer and more natural visual tone, which research suggests can have a subtle mood-lifting effect * Improve contrast perception, reducing the effort required to focus and allowing for a clearer, more restful visual experience While it may feel like yellow lenses brighten your surroundings, they don’t actually increase light intensity – instead, they filter out overstimulating wavelengths and enhance contrast, which your brain interprets as a more comfortable and brighter environment. WHEN TO USE FLOWGLASSES DAY SYNC * During daytime, especially when: * Working in front of screens for long hours * Spending time indoors under artificial lighting * Experiencing light sensitivity or visual fatigue * When needing better focus and mental endurance throughout the day * When wanting to protect your eyes while supporting your mood and well-being

The yellow lenses are intended for daytime use – to reduce eye strain and support focus during screen time and exposure to indoor lighting. The red lenses are used about 1–2 hours before bedtime, to support the body’s natural melatonin production and help you wind down for sleep.

At this time, we unfortunately do not offer the option to order our glasses with prescription lenses. All of our models come with pre-mounted lenses designed to filter light, and cannot be combined with individually prescribed strengths.

The difference between laser and LED lights lies in how the light is produced and distributed. An LED lamp (Light Emitting Diode) consists of many small diodes that emit light in multiple directions. The light is non-coherent, meaning that the light waves move in different directions and phases. This creates a softer and more diffuse light that covers a larger area but does not penetrate as deeply into the tissue. Laser light (Light Amplification by Stimulated Emission of Radiation), on the other hand, is coherent, which means that all the light waves are in the same phase and move in the same direction. This produces a highly focused beam of light with high energy density that can reach deeper into the tissue. Both light sources can stimulate cellular activity and promote healing through photobiomodulation, but at different levels.

Hyperbaric oxygen therapy is widely considered a safe procedure when used correctly and according to established guidelines. The treatment is non-invasive and works by delivering oxygen in a controlled, pressurized environment, allowing the body to absorb higher levels of oxygen safely and efficiently. The most common sensation is pressure in the ears—similar to what you feel during air travel—which can typically be relieved by swallowing or gently equalizing. Some individuals may also experience slight fatigue or mild warmth during or after a session. Due to your body working even though you are laying still.     

The battery level is indicated by an LED light on the device, where each color represents a specific range: * Red: 0–33% * Green: 34–66% * White: 67–100% When the device is fully charged, the LED light will turn off automatically after about 3 seconds.

The difference between the 01 and 03 models is mainly in fit and design. The 01 model has a slightly smaller fit and smaller lenses, while the 03 model is slightly larger in both fit and lens size. Functionally, the models are identical – there is no difference in performance or effect. The choice comes down to which model fits you better and feels more comfortable.      

You can perform your desired action using the form you access through the link below:     https://returns.ingrid.com/flowlife?lang=sv   If it doesn't work, click on 'contact us,' and we'll assist you.

Yes, it is possible to get bruises from a massage, but it is uncommon and may indicate that the massage is being performed too intensively. It's important to listen to the signals from your body. Massage is intended to promote relaxation and improve blood circulation to support recovery or warm-up before a workout.

Runner's knee, or iliotibial band syndrome (ITBS), is a common overuse injury that often affects runners. This type of pain occurs during running or other activities with similar leg movements, such as cycling. The best way to prevent runner's knee is to diversify your training. Additionally, taking care of your body after exertion by stretching, foam rolling, or using a massage gun on the affected area can be beneficial. Roller: Here! Flowmat: Here! Our massage guns: Find them here! *(Gluteus Maximus and Tensor Fascia Latae are often the muscles most likely to cause the pain).

In sports medicine, calcaneal spur are often considered a consequence of various factors, such as weakened foot muscles, overloading of the foot, or prolonged running on hard surfaces. The symptoms manifest as pain under the foot, usually near the heel, and these discomforts stem from an inflammatory response. One way to treat calcaneal spurs is through massage. Massaging the area can provide both short-term pain relief and act preventatively in the long run. Another tip is to vary the surface, use taping, or incorporate inserts. If you usually run on asphalt or gravel, consider trying a run in the forest next time. A product that can facilitate relief is Flowfeet, click here to visit the product page! For further questions or the need for technical information about our products, feel free to contact us!

When you sign up to subscribe to our newsletter, you will receive a unique code intended to be used exclusively for our regular prices. It is essential to note that this code cannot be combined with other promotional codes.

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Yes, it is generally allowed to travel with massage guns and other massage devices. However, it's important to note that different airlines may have varying rules regarding these types of items. To avoid any potential issues during security checks, it is advisable to consult the airline's specific guidelines regarding electronic devices and batteries.

In general, massage is safe and beneficial during pregnancy, but it's important to take certain precautions and consult with your healthcare provider before getting a massage. And dont forget to listen to you body, remember that individual circumstances can vary, and what works for one person may not be suitable for another! 

At the moment, we offer our customers a comprehensive and reliable delivery service to several countries across Europe, including Sweden, Denmark, Norway, and the Netherlands, as well as to all other countries within the EU. We also ship to the UK However, we would like to inform you that we currently do not provide deliveries to the United States (USA). If you have further questions regarding delivery and shipping, please click on 'contact us' to reach out to our customer service!

You can read your conditions here: https://www.flowlife.com/eu/conditions/

If you want to cancel your order, you must contact us within 1 hour so that we can stop it before it reaches the warehouse for packing. Do this by clicking on "contact us" and select "Order/delivery" -> "I want to cancel my order." Then fill out the form and we will help you as soon as we can.

Yes, you can place a purchase as a company by pressing the company button.   

Sometimes it can take a day or so before your package has been packed and sent off, but we do everything in our power to ensure every package is dispatched as quickly as possible. As soon as your package has been sent from our warehouse, you will receive a delivery notification. With the tracking number in the notification, you can, once the package has been processed by the courier, track your delivery. Deliveries should arrive within 1-5 working days. Here you can track your package: DK: https://www.flowlife.com/dk/track-order/ NO: https://www.flowlife.com/no/track-order/ NL: https://www.flowlife.com/nl/track-order/ Remaining countries: https://www.flowlife.com/eu/track-order/

Please complete your requested action via the link below: If your delivery details have changed since placing the order, please enter the updated information in the comments section of the form. https://returns.ingrid.com/flowlife Once you have completed the form, you will receive an email with step-by-step instructions on how to proceed. The handling time for returns or claims is approximately 4–14 business days. If you made your purchase through one of our retailers, you will need to contact them directly for assistance with your return or claim. If there is anything else we can help you with, feel free to contact us at hello@flowlife.com      

We do not have our own physical stores. However, you can visit our showroom at Luntmakargatan 90 in Stockholm to test out the product. When you shop online, you always have a 100-day satisfaction guarantee, allowing you to thoroughly test the product at your own pace before deciding whether you want to keep it

Your order confirmation will arrive shortly after your purchase has been completed. Subsequently, once your package has been packed and shipped, you will receive an email with the parcel number and tracking link! If you haven't received an order confirmation or parcel number, please check your spam folder. Otherwise, feel free to click on 'contact us' and select 'I have not received any notification,' and we will assist you in sending out the order confirmation and tracking link again