Order, payment and invoicing

You will receive the receipt in your order confirmation. If you have not received this, you can write to us by clicking on "contact us" and selecting the topic "I can't find my receipt" and we will send it out to you again. Dont forget to check your spam folder or serch for Flowlife. 

If you want to cancel your order, you must contact us within 1 hour so that we can stop it before it reaches the warehouse for packing. Do this by clicking on "contact us" and select "Order/delivery" -> "I want to cancel my order." Then fill out the form and we will help you as soon as we can.

When you have completed your purchase through our website, you will shortly receive an order confirmation with a receipt sent to your email. If you have not received any order confirmation, please check your spam folder as it may have ended up there. If you haven't received an email with the order confirmation or if you haven't been charged, your order likely has not been processed. If none of the above applies, click on "contact us" and provide details, and we will assist you as soon as possible

Qliro is a payment solution. When you choose one of Qliro's payment methods, you receive an invoice that is easiest to pay via the app. You can pay everything at once or in installments, now or later. You can also postpone the payment date or pause the invoice for a return.

When you return an item, your purchase will be refunded once the item reaches our warehouse. After that, it may take up to 14 business days for the payment to reach you.